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Measuring Performance for Business Results Book
This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance measurement and its impact on financial results. A variety of performance measures are covered, including benchmarking, a key measure of competitiveness. Read More
from£72.00 | RRP: * Excludes Voucher Code Discount Also available Used from £7.52
- 0412574004
- 9780412574009
- M. Zairi
- 30 April 1994
- Springer
- Hardcover (Book)
- 336
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