Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies) Book + PRICE WATCH * Amazon pricing is not included in price watch

Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies) Book

Drawing on the authors' combined 40 years of usability testing experience, this title presents some of the most effective principles and practices. It offers targeted...Read More

from£N/A | RRP: £25.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • Pickabook

    Joseph S. Dumas, Beth Loring

  • Product Description

    Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact.

    Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests.

    To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail. The videos are accessible from the publisher's companion web site.

    . Presents the ten "golden rules" that maximize every session's value
    . Offers targeted advice on how to maintain objectivity
    . Discusses the ethical considerations that apply in all usability testing
    . Explains how to reduce the stress that participants often feel
    . Considers the special requirements of remote usability testing
    . Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher's companion web site

  • 0123739330
  • 9780123739339
  • Joe Dumas, Beth Loring
  • 9 April 2008
  • Morgan Kaufmann
  • Paperback (Book)
  • 208
  • 1
As an Amazon Associate we earn from qualifying purchases. If you click through any of the links below and make a purchase we may earn a small commission (at no extra cost to you). Click here to learn more.

Would you like your name to appear with the review?

We will post your book review within a day or so as long as it meets our guidelines and terms and conditions. All reviews submitted become the licensed property of www.find-book.co.uk as written in our terms and conditions. None of your personal details will be passed on to any other third party.

All form fields are required.