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Outstanding Customer Service: Implementing the Best Ideas from around the World (Financial Times Series) Book
Outstanding Customer Service shows-in detail-how to review and implement a service strategy for customer support. Based on their extensive research and consulting experience, the authors provide a format for developing a service strategy that helps make the process easier.Read More
from£25.65 | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 1556236298
- 9781556236297
- Colin Armistead, Graham Clark
- 1 November 1993
- Irwin Professional Publishing
- Hardcover (Book)
- 274
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