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Property Management: A Customer Focused Approach (Building & Surveying) Book
Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc. A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer. This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0333674707
- 9780333674703
- Gordon Edington
- 28 July 1997
- Palgrave Macmillan
- Hardcover (Book)
- 224
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