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Quality Customer Service: Satisfy Customers--It's Everybody's Job (Crisp Fifty-Minute Books) Book
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success. External customers drive sales and growth. Internal customers are the key to efficiency and profitability. We can all contribute to the success of our organization by winning over customers with superior products and delivering outstanding customer service.Read More
from£13.50 | RRP: * Excludes Voucher Code Discount Also available Used from £64.98
- 1426018339
- 9781426018336
- William B. Martin
- 6 November 2009
- Non Basic Stock Line
- Paperback (Book)
- 104
- 5
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