Quality Management in Hospitality: Best Practice in Action Book + PRICE WATCH * Amazon pricing is not included in price watch

Quality Management in Hospitality: Best Practice in Action Book

This study consists of a series of case histories researched at senior levels of organizations. These case histories map the progress which the hospitality industry is making in the field of quality management. The book aims to combine a sound theoretical foundation with examples in current industry practice. Illustrating good practice in quality management in hospitality and tourism organizations, it is based on research sponsored by the National Economic Development Office. It includes a broad range of case studies, including examples from the leisure and tourism industries.Read More

from£N/A | RRP: £18.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0304334855
  • 9780304334858
  • 10 October 1996
  • Thomson Learning
  • Paperback (Book)
  • 224
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