Quality without Tears: Art of Hassle-free Management Book + PRICE WATCH * Amazon pricing is not included in price watch

Quality without Tears: Art of Hassle-free Management Book

The author's objective is to show managers how to build quality into all aspects of a company's operations thereby lowering costs, increasing sales, and boosting profits and do all this without the typical bureaucratic controls and procedures that merely hassle people without producing the desired results. Real situation and amusing fictional case histories are used to demonstrate that problems of quality and hassle are caused by management action.Read More

from£34.99 | RRP: £30.99
* Excludes Voucher Code Discount Also available Used from £3.37
  • 007014530X
  • 9780070145306
  • Philip B. Crosby
  • 1 May 1984
  • McGraw-Hill Inc.,US
  • Hardcover (Book)
  • 205
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