Ready-made Activities for Customer Care Skills (Institute of Management) Book + PRICE WATCH * Amazon pricing is not included in price watch

Ready-made Activities for Customer Care Skills (Institute of Management) Book

Designed to develop customer care skills, this book contains over 12 hours of ready-made training. Activities include: identifying your real customers; understanding customer expectations; communicating care to customers; telephone and face-to-face skills; and handling complaints.Read More

from£N/A | RRP: £20.00
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0273606840
  • 9780273606840
  • Simon Johnson
  • 23 August 1994
  • Financial Times Prentice Hall
  • Paperback (Book)
  • 224
As an Amazon Associate we earn from qualifying purchases. If you click through any of the links below and make a purchase we may earn a small commission (at no extra cost to you). Click here to learn more.

Would you like your name to appear with the review?

We will post your book review within a day or so as long as it meets our guidelines and terms and conditions. All reviews submitted become the licensed property of www.find-book.co.uk as written in our terms and conditions. None of your personal details will be passed on to any other third party.

All form fields are required.