Ready-made Activities for Developing Your Staff (Institute of Management) Book + PRICE WATCH * Amazon pricing is not included in price watch

Ready-made Activities for Developing Your Staff (Institute of Management) Book

This text covers developing and motivating teams for customer care, TQM, and communication. It contains 25 activities for group learning plus exercises, discussions, role-plays, case studies and questionnaires. It can be used as a complete programme or as mini-sessions. It is designed for line managers, team leaders, trainers and quality managers. The series covers improving team performance and training skills. Each part of the series includes activities, presentations and materials which can be tailored to individual needs. The activities should run with maximum ease and require minimum of preparation.Read More

from£27.00 | RRP: £20.00
* Excludes Voucher Code Discount Also available Used from £3.67
  • 0273605607
  • 9780273605607
  • David Taylor, Sue Bishop
  • 23 August 1994
  • Financial Times Prentice Hall
  • Paperback (Book)
  • 192
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