Reengineering Management: Mandate for New Leadership, the Book + PRICE WATCH * Amazon pricing is not included in price watch

Reengineering Management: Mandate for New Leadership, the Book

Thanks to James Champy and Michael Hammer, reengineering will remembered as the business buzzword of the 1990s. In Reengineering the Corporation, they showed how companies could dramatically improve performance by delegating responsibility and authority throughout the enterprise--to the sales clerk, the shipping manager, the customer-service representative. And, indeed, most companies that took up the banner of reengineering saw dramatic improvements. But not to the degree that Champy thought possible. Unfortunately, management, which made reengineering possible in the first place, was the same group that was limiting its potential. Champy writes: Anything less than a fundamental revolution in actual management practice, we discovered, is like a communist regime introducing free enterprise into a controlled economy while trying to hold on to power. It can be done for a while, but no one supposes that such an arrangement can last. Something's gotta give, and history shows that it's not going to be free enterprise. It has to be management. If management doesn't change, reengineering will be stopped in its tracks. In Reengineering Management, Champy discusses the challenges managers face in trying to function in the reengineered workplace. At the heart of the manager's dilemma is the loss of authority and control, which in the new workplace must be delegated. Champy looks at how managers from a wide range of companies, including Federal Express, Frito-Lay, and AT&T, have stepped "out of the boxes on the organizational chart" and wrestled with the hard issues of leadership, values, and culture while at the same time dealing with a marketplace whose only constant is change itself. Wise, well written, and articulate, Reengineering Management is required reading for any manager looking to engineer a revolution of his or her own. --Harry. C. EdwardsRead More

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  • Product Description

    The co-author of the monumental bestseller Reengineering the Corporation continues the reengineering revolution with another national bestseller that has already sold more than 165,000 copies in hardcover

    Reengineering Management  is a brilliant, practical and much needed book on the most powerful management idea of the decade. Reengineering -- changing the traditional and outdated organization, processes and culture of a company -- is corporate America's greatest challenge today.

    In Reengineering Management, Champy examines the far-reaching changes managers must make for themselves and their companies to succeed in an era of unprecedented competition. Through his extensive consulting and research work, he shows how reengineering succeeds only when managers reinvent their own jobs and managerial styles. Otherwise, the ultra-efficient and effective reengineered processes for acquiring and serving customers, filling orders, bringing new concepts to market and other key business activities eventually fall apart.

    Champy illustrates this new management agenda through first-hand experiences of managers of reengineered operations at Federal Express, Wisconsin Electric, CIGNA Health Care, Hewlett-Packard, AT&T Universal Card Services and other companies. Champy shows how they are mastering the managerial challenges of reengineering, and as a result are making their organizations exciting and competitive. As more and more organizations reengineer, the experiences of these managers will become an insiders' guide to managerial life in the company of the future.

    Reengineering Management  picks up where Reengineering the Corporation left off -- by exploring the managerial implications of the reengineered workplace. As reengineering becomes critical to all organizations, Reengineering Management  will be the road map for managerial success in the future. It is, indeed, the manifesto for the next managerial revolution.

    "A terrific read! A very well-written, wise and comprehensive guide for executives doing reengineering." -- Tony Athos, author of The Art of Japanese Management

    "Revolutionary change depends as much on reengineering management processes as business processes. This book describes the second half of the revolution that Champy's first book began. It's going to be required reading for our managers." -- Dana G. Mead, Chairman and CEO, TENNECO, Inc.

    "Reengineering Management  will be of immense value to any organization involved in, or planning to initiate, the reengineering of its processes, as well as to those people who will benefit from its clear description of what it takes to be a successful manager in a reengineered organization." -- Edward M. Straw, Vice Admiral, SC, USN, Director, Defense Logistics Agency

  • 0887307965
  • 9780887307966
  • James A. Champy, Champy
  • 1 January 1996
  • Harper Paperbacks
  • Paperback (Book)
  • 240
  • Reprint
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