Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing Book + PRICE WATCH * Amazon pricing is not included in price watch

Running an Effective Help Desk: Planning, Implementing, Marketing, Automating, Improving, Outsourcing Book

This survival manual for Help Desk managers and staff presents practical strategies and tactics to enable Help Desks to add value to their enterprise. Includes suggestions for staffing, managing and selling a Help Desk, and helpful solutions to the problems of dealing with the changing face of technology and the economic realities of downsizing.Read More

from£N/A | RRP: £32.95
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0471025445
  • 9780471025443
  • Barbara Czegel
  • 8 March 1995
  • John Wiley & Sons
  • Paperback (Book)
  • 400
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