Service Excellence Book + PRICE WATCH * Amazon pricing is not included in price watch

Service Excellence Book

Delivers a powerful, elegant 2-step strategy for winning and keeping customers in today's high-speed atmosphere. Customers expect higher quality service than ever before. And, the workload won't be getting any lighter. This handbook will allow you to spread a consistent message to every manager and employee in your company on how to meet the challenge, and gain a real competitive advantage in your marketplace.Read More

from£5.85 | RRP: £4.03
* Excludes Voucher Code Discount Also available Used from £6.40
  • 0944002021
  • 9780944002025
  • Price Pritchett
  • 1 August 1989
  • Pritchett & Associates
  • Paperback (Book)
  • 40
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