Service Management: Operations, Strategy, Information Technology w/Student CD Book + PRICE WATCH * Amazon pricing is not included in price watch

Service Management: Operations, Strategy, Information Technology w/Student CD Book

Offers a comprehensive introduction to service operations on the market. This book includes material on Professional Service Firms that highlights IBM's initiative to establish a Service Science, Management, and Engineering discipline. It also offers the information on Six-Sigma and RFID, as well as developments in other important industry topics.Read More

from£50.31 | RRP: £44.99
* Excludes Voucher Code Discount Also available Used from £3.99
  • 0071263462
  • 9780071263467
  • James A Fitzsimmons, Mona J Fitzsimmons
  • 1 December 2007
  • McGraw-Hill Higher Education
  • Paperback (Book)
  • 537
  • 6
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