Service Operation - French Book + PRICE WATCH * Amazon pricing is not included in price watch

Service Operation - French Book

The title introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books, which have been updated where necessary. Each of the five core ITIL V3 titles from OGC's Best Practice range published by TSO shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.Read More

from£114.75 | RRP: £85.00
* Excludes Voucher Code Discount Also available Used from £6.24
  • 0113311478
  • 9780113311477
  • Office of Government Commerce
  • 1 April 2009
  • The Stationery Office
  • Paperback (Book)
  • 307
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