Service Operations Management: Improving Service Delivery Book + PRICE WATCH * Amazon pricing is not included in price watch

Service Operations Management: Improving Service Delivery Book

This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.Read More

from£24.43 | RRP: £54.99
* Excludes Voucher Code Discount Also available Used from £4.60
  • Pickabook

    Robert Johnston, Graham Clark, Michael Shulver

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