Service Operations Management Book + PRICE WATCH * Amazon pricing is not included in price watch

Service Operations Management Book

For Service Operations Management courses within undergraduate business studies. This is the first modern European-originated book to apply operations management specifically to the service sector, providing tools, frameworks and techniques for operational analysis and improvement. Building on the basic principles of operations management, the book examines the operations decisions that managers face in managing their resources and in delivering services to their customers.Although the emphasis is on operations, the text also recognises the impact of other management functions on service delivery. Indeed, the key issue of service delivery is the prime focus of the book.Read More

from£48.58 | RRP: £35.99
* Excludes Voucher Code Discount Also available Used from £3.14
  • 0273639226
  • 9780273639220
  • Robert Johnston, Graham Clark
  • 6 December 2000
  • Financial Times/ Prentice Hall
  • Paperback (Book)
  • 432
  • 1
As an Amazon Associate we earn from qualifying purchases. If you click through any of the links below and make a purchase we may earn a small commission (at no extra cost to you). Click here to learn more.

Would you like your name to appear with the review?

We will post your book review within a day or so as long as it meets our guidelines and terms and conditions. All reviews submitted become the licensed property of www.find-book.co.uk as written in our terms and conditions. None of your personal details will be passed on to any other third party.

All form fields are required.