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Service Support (CCTA): Part 15 (IT Infrastructure Library) Book
This work draws together the advice provided in the five core books by CCTA on service support. It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.Read More
from£50.18 | RRP: * Excludes Voucher Code Discount Also available Used from £3.49
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Pickabook
Central Computer & Telecommunications Agency
- 0113300158
- 9780113300150
- Central Computer & Telecommunications Agency
- 30 April 2000
- Stationery Office Books
- Paperback (Book)
- 200
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