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Successful Customer Care in a Week (Successful Business in a Week) Book
This step-by-step guide aims to show how a company can involve all its personnel in taking action to use customer support as a positive tool. The book covers topics such as: the importance of communication; setting and monitoring standards; and a customer-care programme.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0340627409
- 9780340627402
- John H. Wellemin
- 2 February 1995
- Hodder Arnold H&S
- Paperback (Book)
- 96
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