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Successful Telemarketing: The Complete Handbook on Managing a Profitable Telemarketing Operation Book
Presents the author's 12-step programme of confidence-building techniques for converting "average" telemarketing, sales and customer-service representatives into qualified professionals. It includes over 20 scripts which can be customized for a particular industry and covers key regulations.Read More
from£93.94 | RRP: * Excludes Voucher Code Discount Also available Used from £4.43
- 0070577048
- 9780070577046
- Kathy Sisk
- 1 March 1995
- McGraw-Hill Inc.,US
- Hardcover (Book)
- 495
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