Telephone Techniques Book + PRICE WATCH * Amazon pricing is not included in price watch

Telephone Techniques Book

This five-hour program teaches proper telephone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. The text also includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.Read More

from£N/A | RRP: £9.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0028020111
  • 9780028020112
  • Dorothy A Neal
  • 6 November 1997
  • McGraw-Hill Inc.,US
  • Paperback (Book)
  • 148
  • 2nd edition
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