The Customer Driven Company: Moving from Talk to Action Book + PRICE WATCH * Amazon pricing is not included in price watch

The Customer Driven Company: Moving from Talk to Action Book

An instant business classic and bestseller--the bible of customer service is now available in paperback! This acclaimed book distills The Forum Corporation's 20 years of experience helping such companies as Xerox, Westinghouse, American Express, and Fidelity Investments, and provides the most thoroughly researched and practical information ever available on customer service.Read More

from£N/A | RRP: £13.50
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0201608138
  • 9780201608137
  • Richard C. Whiteley
  • 31 March 1993
  • Perseus Books
  • Paperback (Book)
  • 320
  • New Ed
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