The Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers Book + PRICE WATCH * Amazon pricing is not included in price watch

The Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers Book

In his acclaimed bestseller Experiential Marketing, renowned consultant and marketing thinker Bernd Schmitt explained why companies that focus on the customer experience are among the most successful and profitable organizations in the world.Read More

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  • Foyles

    In Customer Experience Management, renowned consultant and marketing thinker Bernd Schmitt follows up on his groundbreaking book Experiential Marketing by introducing ...

  • 0471237744
  • 9780471237747
  • Bernd H. Schmitt
  • 25 February 2003
  • John Wiley & Sons
  • Hardcover (Book)
  • 288
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