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The FAQ Manual of Style Book
* Excludes Voucher Code Discount Also available Used from £3.09
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Product Description
A FAQ is a list of "frequently asked questions" and informative answers about the Web site, software product, or discussion forum to which it is attached. A well-designed FAQ can answer any question a reader might ask without the need for extensive and expensive customer support. This text gives guidelines, templates and checklists for creating effective FAQs.
- 1558284982
- 9781558284982
- Russell Shaw
- 30 August 1996
- Hungry Minds Inc,U.S.
- Paperback (Book)
- 287
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