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The Innovation Edge: Creating Strategic Breakthroughs Using the Voice of the Customer (Executive Breakthrough) Book
Authors show, through a step-by-step approach, how to: clearly understand the Voice of the Customer, link customers to your long-term game plan, and deploy the plan throughout your group, division, or company. Read More
from£30.37 | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0471131962
- 9780471131960
- William Barnard, Thomas F. Wallace
- 20 July 1995
- John Wiley & Sons
- Hardcover (Book)
- 180
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