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The Managed Heart: Commercialization of Human Feeling Book
In private life we try to induce or suppress our emotions through emotional work. But what happens when this system of adjusting emotions is adapted to commercial purposes? This text examines the cost of this kind of emotional labour describing the process as an occupational hazard.Read More
from£25.58 | RRP: * Excludes Voucher Code Discount Also available Used from £10.42
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Blackwell
In this second edition of her groundbreaking 1983 work, Hochschild examines what happens when systems of adjusting emotions - the inducing or suppressing of love, envy, and anger - are adapted to commercial purposes. She defines such emotional...
- 0520239334
- 9780520239333
- AR Hochschild
- 23 May 2003
- University of California Press
- Paperback (Book)
- 330
- 2nd Revised edition
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