The Seven Secrets of Service Strategy Book + PRICE WATCH * Amazon pricing is not included in price watch

The Seven Secrets of Service Strategy Book

(Pearson Education) Reveals how to compete through service differentiation by concentrating on the creation of valuable service culture and customer loyalty programs that improve customer satisfaction. Provides a systematic approach on work achieved with over 100 companies. Read More

from£N/A | RRP: £29.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0273635778
  • 9780273635772
  • Jacques Horovitz
  • 14 December 1999
  • Financial Times/ Prentice Hall
  • Hardcover (Book)
  • 140
  • 1
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