The Ten Demandments: Rules to Live By in the Age of the Demanding Customer: Rules to Live by in the Age of the Demanding Consumer Book + PRICE WATCH * Amazon pricing is not included in price watch

The Ten Demandments: Rules to Live By in the Age of the Demanding Customer: Rules to Live by in the Age of the Demanding Consumer Book

Tells you what customers want and what they'll do if they don't get it. This title shows you how to satisfy each customer first last and always. It shows how you can: earn trust with every customer interaction put customers in charge and exceed their expectations align marketing and sales channels to present a unified face to customers.Read More

from£12.13 | RRP: £8.99
* Excludes Voucher Code Discount Also available Used from £5.64
  • Product Description

    "To carry out a customer-centric strategy, every company needs a customer bible like The Ten Demandments to believe in and to execute against." --Guy Kawasaki, CEO, Garage Technology Ventures

    The Ten Demandments presents an informed and interactive road map that takes readers directly to the hearts, minds, desires, and demands of the new customer, whether it is the end consumer or a business-to-business relationship. Customer experience guru Kelly Mooney scrutinizes the total customer experience with strategic insights, anecdotes, and action plans.

  • 007142735X
  • 9780071427357
  • P. Kelly Mooney
  • 1 September 2003
  • McGraw-Hill Professional
  • Paperback (Book)
  • 270
As an Amazon Associate we earn from qualifying purchases. If you click through any of the links below and make a purchase we may earn a small commission (at no extra cost to you). Click here to learn more.

Would you like your name to appear with the review?

We will post your book review within a day or so as long as it meets our guidelines and terms and conditions. All reviews submitted become the licensed property of www.find-book.co.uk as written in our terms and conditions. None of your personal details will be passed on to any other third party.

All form fields are required.