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The World of Customer Service Book
With global markets more crowded than ever, it is a major challenge for organizations to attract and retain customers due to the competition they are faced with. This text is designed to teach exemplary customer service thinking in public or private, domestic or international organizations and is written in a practical, common sense manner reflecting current customer service concepts and hints.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0538726687
- 9780538726689
- Pattie Odgers
- 6 February 2003
- South Western Educational Publishing
- Paperback (Book)
- 512
- illustrated edition
- Illustrated
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