This Indecision is Final: 32 Management Secrets of Albert Einstein, Billie Holliday and a Bunch of Other People Who Never Worked 9-5 Book

He shakes 'em up and makes 'em laugh. Yells at them from stages. Jumps off the pages of newspapers at them with a bizarre column that has achieved cult status. Or sits down and works with them. Barry Gibbons does whatever it takes to get in the faces of today's business community and challenge the status quo. Everything-everything-is fair game from diversity and corporate ethics to reengineering. This Indecision is final is a collection of some of Gibbons' recent writing-much of it previously unpublished. It all bears the stamp of personal experience as he pulls material from his own mistakes and considerable successes (Fortune magazine named him one of their "Turnaround Champs" in 1991). Reality proves no barrier as the essays benefit from an unlikely series of fictional relationships ranging from the British Prime Minister (on derivatives) to Salman Rushdie (on handling dissent). Always profound, sometimes daft, This Indecision is Final startles, captivates, and urges the reader to change the way they think about: Leadership: Real Leaders don't hid. Big, nasty decisions, an everyday part of corporate life, are usually made by the leader. That means taking the time for one-on-one conversations, listening to anger and sadness, or walking the floor in a troubled part of the business. Technology: Two-finger word processing and the occasional spreadsheet do not qualify as a competitive edge anymore. Start massive, comprehensive training to create a genuine cadre of professional users in your business, including your reluctant, still-dictating, Luddite leaders. Customer service: Forget it. And customer satisfaction. The average customer is exposed to nearly two thousand brand buying messages every day. To rise above that, you need to find ways to put your customer in orbit. The workplace: Times, they aren't a-changing' any more. They've changed. the "job" as we know it is dead. The firm that matches its own multidimensional needs to those of its people, and creates a whole new style of relationships, is going to take what it wants and leave the rest behind.Read More