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Total Quality Management: A Total Quality Approach (Management skills) Book
This work is designed to educate first-line managers about the concepts of Quality Management, and thereby enhance their value in the job market. It focuses on interpersonal skills and the need for teamwork, motivation and problem-solving techniques, with relevant examples.Read More
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- 0304337951
- 9780304337958
- Gordon Gatiss
- 20 June 1996
- Thomson Learning
- Paperback (Book)
- 158
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