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Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies (Portable MBA) Book
Creating a "best practices" guide which explains how to incorporate quality systems into any company, this text tackles the problems of improving profitability, managing people, helping customers, developing a strategic plan and designing quality into products, services and processes. The "Portable MBA" series has been developed to cover the range of business functions in a typical MBA course. Each book offers practical, readable overviews of insights and information needed for the MBA programmes.Read More
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- 0471595381
- 9780471595380
- Stephen George, Arnold Weimerskirch
- 1 March 1994
- John Wiley & Sons
- Hardcover (Book)
- 304
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