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Total Quality Management: Text, Cases and Readings Book
The best-selling text that swept the country - demonstrates how to develop and apply TQM principles - now fully revised and expanded. It's all here - TQM; benchmarking, productivity, quality, and reengineering; the cost of quality; and ISO 9000.Read More
from£45.88 | RRP: * Excludes Voucher Code Discount Also available Used from £9.10
- 1884015085
- 9781884015083
- Joel E. Ross
- 25 June 1999
- St Lucie Press
- Paperback (Book)
- 480
- 2
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