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Total Quality Management in a Week Book
This book aims to 'clear the fog' which surrounds the concept of TQM. It provides an easy, step-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success; and auditing and monitoring progress. This book has been fully revised for the In a Week series relaunch.Read More
from£9.43 | RRP: * Excludes Voucher Code Discount Also available Used from £5.51
- 0340849460
- 9780340849460
- John MacDonald
- 28 March 2003
- Hodder Arnold H&S
- Paperback (Book)
- 96
- 3rd Revised edition
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