Tricky Business Letters: Persuasive Tactics on Paper (Smarter Solutions: The Performance Pack) Book + PRICE WATCH * Amazon pricing is not included in price watch

Tricky Business Letters: Persuasive Tactics on Paper (Smarter Solutions: The Performance Pack) Book

Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.Read More

from£28.33 | RRP: £20.99
* Excludes Voucher Code Discount Also available Used from £4.32
  • 0273644963
  • 9780273644965
  • Gordon Wainwright
  • 30 November 1999
  • Financial Times/ Prentice Hall
  • Paperback (Book)
  • 208
  • 2
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