Understanding and Implementing Quality: Frameworks, Techniques and Cases Book + PRICE WATCH * Amazon pricing is not included in price watch

Understanding and Implementing Quality: Frameworks, Techniques and Cases Book

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case studies, it also reviews the implementation of a variety of quality management programmes in a range of organizational contexts, including manufacturing, higher education, health care, policing and retailing.Read More

from£N/A | RRP: £33.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0415222729
  • 9780415222723
  • 13 December 2001
  • Routledge
  • Paperback (Book)
  • 224
  • 1
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