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Values-based Service for Sustainable Business (Routledge Studies in Management, Organizations and Society) Book
Analyzes an organization (IKEA) as a basis for values based service for sustainable business. This book provides an overview of the history of IKEA and the social and environmental perspectives that have acted as driving forces for creating economic value.Read More
from£129.41 | RRP: * Excludes Voucher Code Discount Also available Used from £190.85
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Blackwell
This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value. The role of values in...
- 0415458536
- 9780415458535
- Bo Edvardsson, Bo Enquist
- 30 October 2008
- Routledge
- Hardcover (Book)
- 144
- 1
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