World-class Customer Service: You Make A Difference!: 7 Steps To Service They'll Remember Book + PRICE WATCH * Amazon pricing is not included in price watch

World-class Customer Service: You Make A Difference!: 7 Steps To Service They'll Remember Book

Short and simple, this little gem provides 7 Steps to Service They'll Remember. Chock full of Dos and Don'ts, tips, quotes, and stories to anchor each of the 7 steps. Includes a Customer Bill of Rights and an easy implementation plan so you can begin improving service immediately!Read More

from£11.67 | RRP: £6.27
* Excludes Voucher Code Discount Also available Used from £15.07
  • 1887570101
  • 9781887570107
  • James R. Ball, Jennifer A. Kuchta
  • 30 October 2001
  • Goals Inst
  • Paperback (Book)
  • 72
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