Effective Human Relations in Organizations Book

This work focuses on the human relations skills that students need to be well-rounded and prepared for the workplace. It is guided by the "Total Person" approach, which emphasizes that human behaviour in the workplace is influenced by such diverse traits as physical fitness, values orientation, self-concept, integrity and self-awareness. Other issues covered include controlling emotions on the job, balancing work and family life, and the changing roles of men and women. Based on the premise that the employer hires the "total person" - not just their job skills - the text focuses on the interpersonal skills that aim to help students satisfy personal growth needs and achieve organizational and career goals. The authors hold that performance on the job is influenced by various interdependent characteristics - among them self-esteem, emotional stability, values orientation, and mental alertness - that also shape behaviour off the job. Recognizing that diversity in the workplace encompasses more than race, ethnicity and nationality, the text addresses a broad range of characteristics as aspects of diversity which affect relationships on the job. Among these are age, educational background, communication style, emotional style, personal values and attitudes.Read More