Valarie A Zeithami

• Delivering Quality Service: Balancing Customer Perceptions and Expectations by Valarie A. Zeithami,A. Parasuraman,Leonard L. Barry The Free Press Hardcover 19 March 1990 from£20.37 | RRP: £25
• Services Marketing (McGraw-Hill Series in Marketing) by Valarie A. Zeithaml,Mary Jo Bitner McGraw Hill Higher Education Hardcover 1 January 2000 from£77.36 | RRP: £102.99
• Services Marketing by Valarie A. Zeithaml,Mary Jo Bitner McGraw Hill Higher Education Paperback 1 August 2002 from£26.66 | RRP: £39.99
• Services Marketing (Mcgraw-Hill Series in Marketing) by Valarie A. Zeithaml,Mary Jo Bitner McGraw-Hill Inc.,US Hardcover 1 January 1996 from£N/A | RRP: £82.99
• Services Marketing (The McGraw-Hill Series in Marketing) by Valarie A. Zeithaml,Mary Jo Bitner McGraw-Hill Education (ISE Editions) Paperback 1 May 1996 from£N/A | RRP: £28.99
• Services Marketing (McGraw-Hill International Editions) by Valarie A. Zeithaml,Mary Jo Bitner McGraw-Hill Education (ISE Editions) Paperback 1 January 2000 from£35.99 | RRP: £35.99
• Services Marketing by Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler McGraw-Hill Higher Education Hardcover 1 May 2005 from£74.33 | RRP: £106.99
• Services Marketing by Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler McGraw-Hill Higher Education Hardcover 1 July 2008 from£38.68 | RRP: £106.99
• Services Marketing by Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler McGraw-Hill Higher Education Paperback 1 July 2008 from£24.19 | RRP: £43.99
• Services Marketing by Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler McGraw-Hill Higher Education Hardcover 1 June 2012 from£46.41 | RRP: £160.99
• Services Marketing: Integrating Customer Focus Across the Firm by Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler McGraw-Hill Publishing Co. Hardcover 1 August 2002 from£N/A | RRP: £109.99
• Driving Customer Equity: How Lifetime Customer Value is Reshaping Corporate Strategy by Roland T. Rust,Valarie A. Zeithaml,Katherine Lemon,et al The Free Press Hardcover 1 June 2000 from£34.99 | RRP: £17.5
• Services Marketing by Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler McGraw-Hill Higher Education Paperback 1 July 2005 from£N/A | RRP: £41.99
• Services Marketing: Integrating Customer Focus Across the Firm by Alan Wilson,Valarie A. Zeithaml,Mary Jo Bitner,Dwayne D. Gremler McGraw Hill Higher Education Paperback 1 February 2008 from£67.48 | RRP: £41.99
• Nelson Essential Speller by Valarie Thomas Nelson Thornes Ltd Paperback 15 May 1999 from£N/A | RRP: £3.5
• Chaucer: Contemporary Critical Essays (New Casebooks) by Allen Valarie,Valerie Allen Palgrave MacMillan Hardcover 1 January 1997 from£100.03 | RRP: £63.06
• Serial Killers & Mass Murderers: 002 (True Crime) by Valarie Jones,Peggy Collier Eclipse Books Paperback 1 March 1993 from£5.80 | RRP: £3.18
• Eve and Adam: Jewish, Christian and Muslim Readings on Genesis and Gender by Kristen E. Kvam,Linda S. Schearing,Valarie H. Ziegler Indiana University Press Paperback 1 June 1999 from£N/A | RRP: £20.99
• The Old Red Sandstone of Great Britain (Geological Conservation Review Series) by W.J. Barclay,M.A.E. Browne,A.A. McMillan,E.A. Picket,P. Stone,P.R. Wilby Joint Nature Conservation Committee Hardcover 1 January 2005 from£N/A | RRP: £60
• Microwave Horns and Feeds (IEE Electromagnetic Waves) by A.D. Olver,P.J.B. Clarricoats,L. Shafai,A.A. Kishk Institution of Engineering and Technology Hardcover 15 September 1994 from£106.00 | RRP: £75
• An Introduction to Metabolic and Cellular Engineering by S. Cortassa,M.A. Aon,A.A. Iglesias,D. Lloyd World Scientific Publishing Co Pte Ltd Hardcover 1 March 2002 from£114.75 | RRP: £33
• Economic Analysis of the Environmental Impacts of Development Projects (Environmental and Resource Economics Set) by John A. Dixon,Richard A. Carpenter,Louise A. Fallon,Paul B. Sherman,Supachit Manipomoke Routledge Paperback 4 March 2013 from£38.99 | RRP: £30
• World Politics by Jeffrey A. Frieden,David A. Lake,Kenneth A. Schultz W. W. Norton & Co. Paperback 25 September 2012 from£43.20 | RRP: £67.87
• How to Model It: Problem Solving for the Computer Age by A. M. Starfield,Karl A. Smith,A. L. Bleloch Burgess Intl Group Paperback 1 April 1994 from£36.72 | RRP: £21.24
• Lippincott's Illustrated Reviews: Pharmacology (Lippincott's Illustrated Reviews Series) by Richard A. Harvey,Michelle A. Clark,Richard Finkel,Jose A. Pharm D. Rey,Karen Whalen Lippincott Williams and Wilkins Paperback 1 July 2011 from£39.08 | RRP: £26.95